Several studies explored how online health insurance decision support tools could improve decision quality. One included a trial of a web-based decision aid for cancer survivors to assist in choosing a health insurance plan that meets their needs and to improve insurance knowledge, health literacy, and confidence in using health insurance. Another included a randomized trial of a decision aid to support health insurance marketplace decisions.
Politi, M.C., Grant, R.L., George, N.P., et al. (2020) Improving Cancer Patients’ Insurance Choices (I Can PIC): A Randomized Trial of a Personalized Health Insurance Decision Aid. Oncologist. 25(7):609-619. doi:10.1634/theoncologist.2019-0703
Politi, M.C., Barker, A.R., Kaphingst, K.A., McBride, T., Shacham, E., Kebodeaux, C.S. (2016) Show Me My Health Plans: a study protocol of a randomized trial testing a decision support tool for the federal health insurance marketplace in Missouri. BMC Health Serv Res. 16:55. doi:10.1186/s12913-016-1314-9
Numerous funding sources are linked in the publications.